All the information we have about your institution can be found in the Admin Panel part of Social Explorer. You need to have an administrator account to log in and view this information. If you don't have an administrator account yet, contact us, and we'll help you get started.
How to access the admin panel for your institution?
- Log in to your account.
- Click on your avatar in the top-right corner, then click My Organization.
What information can you see?
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Details
General information about your institution. -
Licenses
Information about license status. In this section, you can see current and past licenses for your institution, as well as concurrency and license expiration dates. -
Authentication
All of the access information we have on file for your institution. You can check all the access methods: IP addresses, Referring URLs, OpenAthens, and recently added Email domain.
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Note: If we don't have any information for you in a given category, no information will appear, or you will see a "This organization has no authentication method enabled." indicator. It's not yet possible to update your own information on this page. To make changes to the information you see on this page, contact Support. |
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Administrators
If needed, add additional administrators for your institutions. Administrators will have access to the Admin panel and can see all the institutional info. They can also add/remove other administrators and members. You can learn how to add or remove an administrator here. -
Members
Add permanent members to your institution. Each institution can have up to 10 members by default (contact us if you wish to add more). Members receive a permanent license to Social Explorer, eliminating the need to re-authenticate every three months. You can learn how to add or remove a member here. -
Counter Reports
Get usage reports for your institution. Social Explorer offers COUNTER Release 5 reports compliant with the COUNTER Code of Practice. Usage statistics are available from October 2019 onward. -
SUSHI API
Here are the usage statistics credentials for your institution: SUSHI URL, Customer ID, and Requestor ID. For more information about the SUSHI protocol, see SUSHI reporting. -
Support
Contact our support team directly from the admin panel.